I changed my mind. Do you accept direct exchange?

Created by Good Dog People, Modified on Wed, 29 Nov 2023 at 04:21 PM by Good Dog People

We're not able to offer a direct exchange but you may file for returns for the item you planned to return, and place a new separate order for the new item. This process helps to ensure that your new item is delivered to you in the shortest time, while we take time to check the condition of your returned item. The requirements and process for returns can be found here. Do take some time to run through the T&Cs for returns eligibility.

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