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Good Dog People - Singapore's Better Online Pet Store
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Returns, Refunds & Exchanges
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Returns, Refunds & Exchanges (4)
Return Process (5)
Can I return my purchase?
How long does it take for the refund to be processed?
How do I drop off the parcel at your fulfilment center?
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Exchange Request (1)
I changed my mind. Do you accept direct exchange?
Quality Control Process (1)
How do you ensure my items are in good condition before it reaches me?
Report An Issue - Missing, Wrong or Defective Items (2)
What should I do if there are missing, wrong or defective items in my order?
If product is defective, why is original packaging required to be eligible for replacement warranty?